The Reserve Bank of India (RBI) has issued a crucial warning to the public, urging caution against fraudulent practices related to Know Your Customer (KYC) updation. As per reports, several individuals have fallen victim to scams where criminals exploit the need for KYC compliance to steal personal information and gain access to bank accounts.
Modus Operandi of the Fraud:
These scams typically involve unsolicited communication, such as phone calls, SMS, or emails, impersonating legitimate banks or financial institutions. The messages often create a sense of urgency, claiming that accounts will be frozen or blocked if KYC details are not updated immediately. They then direct victims to click on malicious links or provide sensitive information like login credentials, OTPs, or even scan fake QR codes.

Protecting Yourself:
The RBI emphasizes the importance of vigilance and awareness to combat these scams. Here are some key steps to remember:
- Never share personal or financial information over unsolicited calls, SMS, or emails.
- Always contact your bank directly through official channels like their website or customer care numbers (obtained from trusted sources) for any KYC-related queries.
- Be wary of messages urging immediate action or threatening account closure.
- Remember, banks never ask for confidential information via unverified channels.
- Do not click on suspicious links or download attachments from unknown senders.

Additional Tips:
- Regularly update your KYC details through your bank’s official channels to avoid being targeted by scammers.
- Enable two-factor authentication (2FA) on all your financial accounts for an extra layer of security.
- Report any suspicious activity or attempted fraud to your bank immediately.

Stay Informed, Stay Safe:
By staying informed about common scams and following these precautions, you can significantly reduce the risk of falling victim to KYC-related fraud. Remember, it is always better to be cautious and verify information before taking any action that could compromise your financial security.
©CS SHIKHA PUBBI
Practicing Company Secretary
Shikha Pubbi & Associates (SPCS),
Company Secretaries
https://spcsfirm.in/
Disclaimer: While the information presented in this article is based on factual sources, the interpretation and opinions expressed are solely those of the author.
Sources:
- RBI website: https://rbi.org.in/SCRIPTS/Annualpolicy.aspx
- National Cyber Crime Reporting Portal: https://cybercrime.gov.in/
- RBI’s consumer education portal: https://www.rbi.org.in/FinancialEducation/